Getting Started with SeeMD
SeeMD makes it easy to connect with healthcare providers. Simply create an account, browse available doctors by specialty and location, and book appointments that fit your schedule.
Frequently Asked Questions
Your Questions, Answered
Get quick answers to common questions about SeeMD's telehealth platform, from booking appointments to understanding insurance coverage.
How do appointments work?
Appointments are conducted via secure video calls. You'll receive appointment reminders, and can join your call directly through the SeeMD platform at the scheduled time.
Is my information secure?
Yes, SeeMD uses bank-level encryption and complies with HIPAA regulations to protect your health information and maintain patient privacy.
What insurance do you accept?
SeeMD works with most major insurance providers. During booking, you can check coverage for your specific plan. We also offer self-pay options.
Can I get prescriptions through SeeMD?
The previous prescription workflow is currently offline while SeeMD is rebuilt around a Canada-focused open-standards ePrescribing architecture.
What if I need urgent care?
SeeMD is designed for non-emergency care. For medical emergencies, please call 911 or visit your nearest emergency room immediately.